Payment and Refund Policy

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Payment and Refund Policy

At Mckinzie, Herschel Franklin, we pride ourselves on delivering professional television repair services across the United States. This Payment and Refund Policy outlines the terms to ensure transparency and compliance with applicable U.S. laws.

Payment Terms

We accept various payment methods including major credit cards, debit cards, and secure electronic payments. Payment is generally due upon completion of the service unless a prior agreement states otherwise.

Estimates provided for repairs are based on initial diagnostics. Any changes to pricing will be communicated before proceeding with additional work.

Cancellation and Refunds

Customers may cancel or reschedule appointments without penalty if done at least 24 hours prior to the scheduled service time. Late cancellations or no-shows may be subject to fees.

If you are unsatisfied with our repair service, please notify us within 7 days after service completion. We will assess the issue and, where applicable, offer a refund, repair correction, or other resolution.

Approved refunds will be processed within 14 business days through the original payment method. Refunds are not provided for issues arising from improper use or external damage post-service.

Contact Information

Mckinzie, Herschel Franklin
Address: 145 Museum Rd, Swainsboro, GA, 30401-3742
Phone: (478) 237-5176
Email: braxtonroach@mkhftvrepair.com
Website: mkhftvrepair.com